When will my Free Appetizer or Kid’s Meal be available?Your exclusive perk from Red Robin will be available the day after you complete your Red Robin Royalty™ registration.
How will the Red Robin restaurant identify me as a Red Robin Royalty™ member?The phone number you provide during registration will be used at the restaurant to look up your Red Robin Royalty™ membership.
What if I’m already a Red Robin Royalty™ member?The Scott Shared Values* offer is only available to new Red Robin Royalty™ members. Existing members can continue to enjoy the many perks that come with Red Robin Royalty™ membership.
If I'm having a problem accessing or using my existing eClub, or Red Robin Royalty™ account, how can I have the problem fixed?To let us know about a problem with your eClub or Red Robin Royalty™ account, send us a comment through our Contact Us page.
If I have another question that is not answered in these FAQs, whom can I contact to help me with my question?If your question has not been answered in the provided FAQs, please feel free to call the Scott Shared Values* Reward Program customer care line at 1-877-856-7268, Monday through Friday, 9 a.m. to 5 p.m. EST. We will be happy to answer any other questions you may have.